HDS' commitment to excellence extends beyond the products we manufacture, integrate, and sell -- to full-service support.

We preview support and service options with every customer to ensure each gets the mix of support services their business requires. Customer support service needs are constantly reviewed to ensure our service is second to none.

Support service begins with a pre-purchase analysis of your needs, to ensure our solutions will work for you.

It continues through system customization and our thorough installation program.

Installation includes on-site manager training. 

Post-installation, we offer on-going communication programs, and a wide range of support service programs that are customized to each customer's needs.

HDS maintains a toll-free, 24-hour, 7-day-a-week, bilingual Help Desk. Solution Specialists always respond to your 1-800 calls.

Our Regional Field Technicians are HDS employees who live and work in our customers' major markets. They're backed by some of the best third-party service specialists in the business.

Great, well-documented products, backed by a never-closed Help Desk, backed by on-site service technicians, backed by an account manager who is committed to your success. Did we leave something out? If so, call us. We'll get right on it!